How we work
We can meet in person, or communicate over the phone or by email, to get an initial understanding of your requirements. We will then prepare a proposal based on your aims and budget. If you decide you’d like to engage us we’ll issue a deposit invoice, and once that’s settled we will proceed with your project. We promise to adhere to timelines and will keep you informed every step of the way.
If there are additional requirements, or unforeseen amendments, we will let you know of any impact this may have on the timeline or cost. We’re straight talking and scrupulously honest. We will always give you our best advice.
Occasionally, with larger projects, we find a short introductory meeting just isn’t long enough for you to give us a complete brief of your requirements – either of us may have further questions or need details to be clarified. No problem, it’s very important we get this initial fact finding right, so we would suggest extending this fundamental consultation for as long as is necessary, as many meetings as you need, in order to ensure we have a full understanding of your needs and you are entirely happy with our response. We will charge for this at our standard hourly rate, with absolutely no obligation at all for you to proceed. This will help identify the time and budget necessary to achieve your requirements and allow you to consider and discuss with us any alternative approaches to fulfil your objectives.